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Galaxy App

Terms and Conditions

Last Updated: 27th January, 2026

Welcome to Galaxy App (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our application, website, tools, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. By using the Services, you represent that you meet these requirements.

2. Nature of the Services

Galaxy App provides access to digital tools including, but not limited to:

  • Automated trading bot services
  • Signal generation tools
  • Strategy generation tools
  • Market and trade analysis tools

These tools are provided for informational and execution assistance purposes only and do not constitute financial, investment, or trading advice.

3. Per-Use Charges & Pricing Model

All tools within the app operate on a fixed per-use charge model, unless otherwise stated at the point of use.

3.1 Fixed Tool Charges
  • Trading Bot
  • Signal Generator
  • Strategy Generator
  • Analysis Generator

Charges are deducted at the time the tool is used, regardless of outcome, unless explicitly stated otherwise.

3.2 Trading Bot Fees
  • The trading bot has a bot usage fee, charged per use.
  • A separate trading execution fee may apply.
  • The trading execution fee is only deducted if a trade is successfully executed (if trade wins).
  • If a trade does not execute successfully (i.e if trade fails), the trading execution fee is automatically refunded back to your wallet.
  • The bot usage fee remains chargeable regardless of whether a trade is placed or executed.
4. Automated Decision Logic

The trading bot uses the Galaxy Advanced Engine, which analyzes:

  • Market conditions
  • News sentiment
  • Technical indicators
  • Other relevant data sources

Based on these factors, the system may determine that market conditions are unfavorable and choose not to place a trade.

Even in such cases:

  • The bot usage charge still applies, as the charge is for system utilization and analysis.
5. Account & Execution Responsibility
  • All connected trading accounts are correctly configured
  • API keys, permissions, balances, and credentials are valid and accurate

Failures caused by incorrect or incomplete account details do not exempt you from applicable bot or tool usage charges, even if trade execution fails as a result.

6. Tool Dependencies

Some tools may require that a signal is generated prior to accessing or using another tool. Applicable charges will apply separately for each tool used.

7. Wallet, Credits & Payments
  • Users may fund an in-app wallet or purchase usage credits.
  • All charges are deducted from available wallet balance or credits.
  • Wallet balances are non-transferable except where explicitly enabled within the app.
  • Fees, once applied, are non-refundable except as expressly stated in these Terms.
8. No Guarantee of Results
  • Profits or favorable trading outcomes
  • Signal accuracy
  • Market performance

Trading involves risk, and you acknowledge that losses may occur.

9. Prohibited Use
  • Misuse or abuse the Services
  • Attempt to reverse engineer, copy, or exploit system logic
  • Use the Services for unlawful or fraudulent purposes
10. Limitation of Liability

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or applicable laws.

12. Amendments

Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England, United Kingdom, without regard to conflict of law principles.

14. Contact

For questions or support, contact us at: support@galaxyapp.co

Privacy Policy

Last Updated: 27th January, 2026

Your privacy is important to us. This Privacy Policy explains how Galaxy App collects, uses, stores, and protects your information.

1. Information We Collect

1.1 Personal Information

  • Name
  • Email address
  • Account identifiers
  • Payment-related references (excluding full card details, bank details, wallet info or sensitive data)

1.2 Financial & Usage Data

  • Wallet balances and transaction history
  • Tool usage records (e.g., bot use, signal generation)
  • Timestamps and activity logs

1.3 Technical Data

  • Device and browser information
  • IP address
  • Log and diagnostic data

2. Payment Information

Payments are processed through third-party payment providers. We do not store full payment card details on our servers. Payment providers handle sensitive payment data in accordance with industry security standards.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Services
  • Process payments and wallet transactions
  • Track tool usage and apply charges
  • Improve platform performance and reliability
  • Communicate important service updates
  • Prevent fraud and misuse

4. Data Sharing

We do not sell your personal data. We may share limited information with:

  • Payment processors
  • Infrastructure and analytics providers
  • Legal or regulatory authorities if required by law
All third parties are required to handle data responsibly.

5. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Withdraw consent where applicable
Requests can be made via our support contact.

8. Cookies & Tracking

We may use cookies or similar technologies to improve user experience and platform functionality.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: support@galaxyapp.co